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Coronavirus (COVID-19) Vaccination Enquiry Service

 Surrey Heartlands Covid-19 Vaccination Programme Logo

 

Details about the vaccination programme in Surrey are on the dedicated Covid-19 Vaccination Programme page of this website. Please have a look at the Coronavirus (COVID-19) Vaccination Updates page where you will find regular updates about the programme in Surrey Heartlands.

 

Vaccination Enquiry Service in Surrey Heartlands

Please note the following:

  • The Vaccination Enquiry Service is not able to answer any clinical questions. Patients with clinical queries relating to the vaccines are advised to contact their own GP or specialist.
  • You will not be able to book your vaccination on this number and we are unable to advise you of the likely date of your vaccination.
  • The NHS will contact you as soon as an appointment is available for you.

 

Second doses

Second doses of the Covid-19 vaccines are routinely offered around 11 weeks from the first dose being given. A Local GP-led vaccination site will contact individuals by text or by telephone to arrange an appointment to receive a second dose. In exceptional cases some people will be invited earlier. Please don’t contact the CCG or your GP practice about your 2nd dose appointment except if you have not been contacted by the 11th week. We are asking people to be patient you will be contacted.

 

Before contacting the Vaccination Enquiry Service, please have a look at our Coronavirus (COVID-19) Vaccination FAQs where you will find answers to a series of questions.

If you cannot find an answer to your question you can contact our Vaccination Enquiry Service via:

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • 0300 561 2500
    lines are open from 9am to 4pm, Monday to Friday only.

 

 

 

 

Review Date: 2021-04-08
Review Due: 2021-05-05
Model Publication Scheme Class: Class 9: Services Commissioned

Coronavirus (COVID-19) Vaccination Centres

Surrey Heartlands Covid-19 Vaccination Programme Logo

Covid-19 Vaccination Services in Surrey

Vaccination services are running in a number of community locations.

The sites listed below will open on specific days as and when the supply of vaccines allows. You will be offered appointments at sites that are open at the time of booking your appointment.

 

 

 

Coronavirus Vaccination Centres in Surrey Heartlands

 

GP-led services in North West Surrey

  • Chertsey Hall
  • H&M Building at The Heart Shopping Centre in Walton on Thames
  • The Hythe Centre near Egham and Staines
  • Victoria Gate in Woking town centre

 

GP-led services in East Surrey

  • The Westway in Caterham
  • Woodhatch in Reigate
  • Holmhurst Surgery in Redhill
  • Centenary Hall in Horley
  • Tandridge District Council Offices in Oxted

 

GP-led services in Guildford and Waverley

  • G Live in Guildford
  • Cranleigh Village Hall
  • St Christopher’s Church in Haslemere 

 

GP-led services in Surrey Downs

  • Emberbrook Surgery in Thames Ditton
  • Epsom Racecourse
  • Fitznells Manor Surgery in Ewell
  • Medwyn Surgery in Dorking

 

Large vaccination centres

  • Epsom Racecourse

Bookings for large vaccination centres can only be made via the NHS national booking system.

 

Pharmacies

  • Superdrug pharmacy in Guildford
  • Direct Pharmacy in Guildford
  • Fastheal Pharmacy providing vaccinations at Community Hall, St Paul's Church (opposite Lion Retail Park, Woking)
  • Walton Pharmacy, Walton-on-the-Hill, Tadworth
  • Buckley Pharmacy, Ashtead
  • Vitaltone Pharmacy, Caterham
  • South Street Pharmacy - running from Beare Green, Village Hall (near Dorking)
  • Tesco Pharmacy, Stanwell
  • Wallis Jones Pharmacy, Esher

Bookings for pharmacies can only be made via the NHS national booking system.

 

Hospital hubs

  • Royal Surrey County Hospital in Guildford
  • Surrey and Sussex Hospitals in Redhill
  • Ashford and St Peter's Hospitals

 

 

Review Date: 2021-03-26
Review Due: 2021-04-23
Model Publication Scheme Class: Class 9: Services Commissioned

Coronavirus (COVID-19) Vaccination FAQs

 

 

 

Review Date: 2021-02-05
Review Due: 2021-03-05
Model Publication Scheme Class: Class 9: Services Commissioned

Coronavirus (COVID-19) Vaccination Programme

Surrey Heartlands Covid-19 Vaccination Programme Logo

Vaccination Programme

Vaccines are the way out of this pandemic. An effective vaccine is the best way to protect you from coronavirus.

Following extensive safety trials and authorisation by the independent regulator, effective COVID-19 vaccines are now available for free in the UK. The vaccination programme has already started in Surrey Heartlands and is gradually expanding when more vaccine supplies are available. Primary care, hospital and community teams are working with our county and borough councils and a wide range of other community partners and are doing an incredible job to deliver what is the largest vaccination programme in NHS history.

An independent group of experts (Joint Committee of Vaccination and Immunisation) has recommended that the NHS first offers vaccines to those at higher risk of catching Covid-19 and of suffering serious complications or dying from the virus.

Read the latest guidance on priority groups on GOV.UK

 

 

Videos to explain about the Vaccination Programme in Surrey Heartlands

 

How the Covid-19 Vaccination Programme is working in Surrey Heartlands

How the Covid-19 Vaccination Programme is working in Surrey Heartlands

 

How will I be invited to my Covid-19 Vaccination (NHS video)

How will I be invited to my Covid-19 Vaccination (NHS video)

 

Covid-19 Vaccination Programme, in conversation with Dr Sally Johnson

Covid-19 Vaccination, in conversation with Dr Sally Johnson

 

  

 

Review Date: 2021-03-11
Review Due: 2021-03-18
Model Publication Scheme Class: Class 9: Services Commissioned

Coronavirus (COVID-19) Vaccination Information for Health and Care Workers

Surrey Heartlands Covid-19 Vaccination Programme Logo

Covid-19 vaccines for frontline health and care workers

We are currently offering Covid-19 vaccinations to all frontline health and care workers in Surrey Heartlands, in line with the Joint Committee on Vaccination and Immunisation (JCVI) guidance.

If you are a frontline health and social care worker, living or working in Surrey Heartlands, and have not received an invitation to book through your employer, we are now directing ALL eligible Health and Social Care staff to book through the National Booking Service or use the national booking helpline by dialling 119 (free of charge).

Eligible staff will need to formally declare that they are a Health Care or Social Care worker and produce photographic ID and proof of employment at the vaccination appointment.

If you have any difficulties accessing a first dose Covid-19 vaccination appointment, please contact us on: 

  • Health care workers - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Care workers - This email address is being protected from spambots. You need JavaScript enabled to view it.

Providers who have enquiries about the vaccination programme can contact This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Coronavirus Vaccination Programme – Privacy Information for Health and Care Staff

The Covid-19 vaccination programme in Surrey Heartlands is being rolled out to all health and social care workers who have frequent face-to-face contact with patients and who are directly involved in patient care in either secondary or primary care, mental health, urgent and emergency care and community settings. This includes those working in independent, voluntary and non-standard healthcare settings such as hospices, and community-based mental health or addiction services.

NHS Surrey Heartlands CCG, on behalf of the Local Resilience Forum, have worked with partners to establish a booking system for these individuals to receive vaccinations at various sites within Surrey Heartlands.

Your employer will provide you with information on how to sign up to receive the vaccine and will share relevant information about you with the provider of your local vaccination service to allow you to be invited for vaccination.

When it is the right time for you to receive your vaccination you will receive an invitation to come forward by email, SMS, or telephone.

We know lots of people will be keen to get protected from the virus but we are asking people not to share these vaccination booking details with friends of family as we have a limited number of vaccines to offer and need to ensure these are provided to those providing Health and Care services first. Other people within the community will be contacted directly for their own appointment.

  pdf COVID 19 Vaccination Privacy Notice for Health and Social Care Staff (535 KB)

 

 

Review Date: 2021-02-05
Review Due: 2021-03-03
Model Publication Scheme Class: Class 9: Services Commissioned
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